This Cookie Policy explains how dicespin, operated by AccelCore Enterprise Limitada at dicespin-casinos.com, uses cookies and similar tracking technologies when you visit our site. By continuing to use dicespin-casinos.com you agree to cookies being placed in accordance with this policy. If you do not accept cookies, you may disable them as described below, though some parts of the site may not function correctly.
dicespin is operated by AccelCore Enterprise Limitada, a company registered in Costa Rica, holding Anjouan licence ALSI-202506031-FI2. References to "we", "us", or "our" throughout this Cookie Policy mean AccelCore Enterprise Limitada trading as dicespin. Our website is accessible at dicespin-casinos.com.
If you have any questions about how we use cookies, you can contact our support team via live chat (powered by Intercom) on dicespin-casinos.com or by emailing us at the address listed in our Help Centre.
Cookies are small text files that a website places on your device — computer, smartphone, or tablet — when you visit. They allow the site to recognise your device on return visits and store certain information about your preferences or actions. Cookies are widely used to make websites work efficiently, to improve user experience, and to provide information to the site's operators.
Similar technologies include:
For the purposes of this policy, all such technologies are referred to collectively as "cookies".
Cookies are either session cookies — which expire automatically when you close your browser — or persistent cookies — which remain on your device for a set period or until you delete them. We use both types, and the relevant durations are noted in the category tables below.
We have organised the cookies we place into five categories in line with standard iGaming industry practice. The tables below describe each category, give typical examples, and state the retention period.
These cookies are essential for dicespin-casinos.com to function. Without them, services you have requested — such as logging into your account, accessing your cashback balance, or completing a deposit or withdrawal — cannot be provided. Because these cookies are strictly necessary, they do not require your consent; however, we are transparent about them here.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Session identifier cookie | Authenticates your login session and keeps you securely logged in as you navigate between the casino lobby, sportsbook, and account pages. | Session |
| Security / CSRF token | Protects against cross-site request forgery attacks when you submit forms (deposits, withdrawals, KYC document uploads). | Session |
| Load-balancing cookie | Routes your traffic to the correct server so that page load times are minimised across 8,650+ games and 116 live tables. | Session |
| Currency preference | Stores the currency you selected at registration (EUR, USD, AUD, CAD, CZK, NOK, PLN, CHF, or NZD) so prices are displayed correctly throughout your session. | Persistent — 12 months |
| Responsible gaming flag | Records any deposit limits, session limits, self-exclusion settings, or cool-off periods you have applied to your account so they are enforced consistently. | Persistent — duration of restriction |
| Bonus / Reward Tracker state | Retains your current welcome bonus wagering progress (30x requirement) and daily cashback eligibility status so the Reward Tracker sidebar displays accurate data. | Session / refreshed on login |
| Live-chat widget (Intercom) | Allows our live-chat support tool to function, remembers open conversations, and identifies returning visitors to customer support without requiring them to repeat information. | Persistent — up to 9 months |
| Cookie consent record | Stores your response to our cookie consent banner so we do not ask again on subsequent visits. | Persistent — 12 months |
These cookies help us understand how visitors use dicespin-casinos.com — which game categories are most popular, how players navigate between slots, the live casino, and the sportsbook, and where technical issues may be occurring. The data is aggregated and does not identify you personally. We use these insights to improve site performance, lobby organisation, and the mobile PWA experience on iOS and Android.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Analytics platform cookies | Collect aggregated data on page views, session lengths, entry and exit pages, and device types (desktop, iOS PWA, Android PWA). | Persistent — up to 24 months |
| Game-launch tracking | Records which of our 56 provider game titles are launched in demo or real-money mode to inform lobby curation (Recommended, New, Popular tabs). | Persistent — 12 months |
| Sportsbook event tracking | Monitors which sports, leagues, and bet types are viewed across our 3,570+ pre-match events and 132 in-play events to improve navigation and featured placement. | Persistent — 12 months |
| Error and crash reporting | Captures technical errors encountered during gameplay, deposits, withdrawals, and KYC document uploads so our team can resolve issues promptly. | Session / sent immediately |
| A/B testing cookies | Assigns visitors to test groups when we are evaluating layout changes, new lobby tabs, or promotional display formats. | Persistent — up to 30 days per test |
Functional cookies enable enhanced features and personalisation on dicespin-casinos.com. They remember choices you make so we can provide a more tailored experience. Disabling these cookies may mean that some features — such as language preferences or lobby filter settings — do not persist between visits.
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Language / locale preference | Remembers your preferred display language across the casino lobby, sportsbook, and account pages. | Persistent — 12 months |
| Lobby filter state | Saves which lobby tab you last used (e.g. Feature Buy, Crash Games, Drops & Wins, Game Shows) so your preferred view loads on return. | Session |
| Demo-mode preference | Remembers whether you accessed a slot title in demo or real-money mode most recently. | Session |
| Sportsbook in-play / pre-match toggle | Retains your last active sportsbook view between the 132-event in-play section and the pre-match market. | Session |
| ComboBoost display state | Keeps track of your active bet-builder legs and the applicable ComboBoost percentage (up to +100% on a 20-fold) for display in the bet slip. | Session |
| Live casino studio preference | Remembers which of the seven live-studio providers you have most recently filtered by (e.g. Pragmatic Play, Playtech, Ezugi) so the live lobby opens at your preferred studio. | Persistent — 30 days |
| Cashback notification preference | Stores whether you have dismissed or acknowledged the daily cashback notification confirming the 10% amount credited to your account by 11:00 UTC. | Persistent — 7 days |
These cookies are placed by us or our trusted third-party partners to deliver advertisements and promotions relevant to your interests — both on dicespin-casinos.com and on other websites you visit. They also help us measure the effectiveness of marketing campaigns and understand how players arrived at our site. We only place these cookies with your consent (except where they also serve a strictly necessary function).
| Cookie / Technology | Purpose | Duration |
|---|---|---|
| Affiliate / referral tracking | Records the affiliate or referral source that directed you to dicespin-casinos.com so that partner commissions can be correctly attributed. | Persistent — 30 days |
| Campaign tracking pixel | Measures conversions from promotional campaigns (e.g. welcome offer, sports free bet, daily cashback promotions) to assess campaign performance. | Persistent — 90 days |
| Retargeting cookies | Used by third-party advertising networks to show dicespin-related promotional content to users who have previously visited dicespin-casinos.com but have not yet registered or deposited. | Persistent — up to 90 days |
| Social media tracking pixels | Allow social media platforms to attribute visits and registrations to adverts shown on those platforms and to build lookalike audiences for our campaigns. | Persistent — duration set by third-party platform |
| Email engagement tracking | Web beacons embedded in promotional emails (e.g. tournament notifications for Spinoleague, Drops & Wins, or Blasts & Races) to measure open rates and click-through rates. | Immediate read / not stored locally |
Several game providers, live studio providers, and service partners integrated into dicespin-casinos.com set their own cookies independently. We do not control these cookies and they are governed by the respective third party's own privacy and cookie policies. Key third-party sources include:
We encourage you to review the privacy policies of these third parties directly if you have concerns about the data they collect.
dicespin is committed to responsible gambling. Certain cookies are used specifically to support safer gambling tools on dicespin-casinos.com. These include cookies that enforce deposit limits, session time limits, cool-off periods, and self-exclusion settings applied via your account. These cookies fall within the strictly necessary category and cannot be disabled whilst a restriction is active on your account. If you wish to discuss responsible gambling options or set a limit, please contact our support team via live chat or email, or visit the responsible gambling section of your account.
Cookies help us administer bonuses and promotions correctly and fairly. Specifically:
In line with our obligations under Anjouan licence ALSI-202506031-FI2, dicespin is required to verify the identity and age of all players before processing withdrawals. Session cookies are used during the KYC document upload process to maintain a secure, uninterrupted verification session. These cookies contain no personal document data themselves; they simply anchor the upload session to your authenticated account. Payout speed following successful verification is 1–3 business days.
You have several options for managing the cookies placed by dicespin-casinos.com.
When you first visit dicespin-casinos.com, a cookie consent banner is displayed. You can use this banner to accept all cookies, reject non-essential cookies, or manage your preferences by category. Your choice is stored in a consent cookie for 12 months, after which you will be asked again.
Most browsers allow you to control cookies through their settings. You can typically:
Instructions for the most common browsers:
Please note that blocking strictly necessary cookies will impair your ability to log in, place bets, make deposits and withdrawals, and use support tools on dicespin-casinos.com.
For cookies set by third-party advertising networks, you may also use industry opt-out tools such as the Network Advertising Initiative (NAI) opt-out page and the Digital Advertising Alliance (DAA) opt-out page. Please note that opting out via these tools does not remove cookies already placed; it prevents new targeting cookies being set by participating networks.
If you have installed the dicespin Progressive Web App on iOS or Android, you can manage local storage and cookies for the PWA through your device's browser or app settings. Uninstalling the PWA from your device will remove associated local storage data.
No. Cookies placed by dicespin-casinos.com do not directly collect sensitive categories of personal data such as financial card numbers, national identity document details, or biometric data submitted during KYC. Such data is transmitted only via secure encrypted channels (HTTPS) and stored solely in secure server environments, not in cookies on your device.
Cookies may, however, contain unique identifiers linked to your dicespin account record, which itself contains personal data (name, email address, chosen currency, account balance, responsible gambling settings). The handling of personal data linked to your account is described in our Privacy Policy, available on dicespin-casinos.com.
We retain cookie-derived data only for as long as necessary for the purposes described in this policy. Specific retention periods are noted in the tables in section 4. Aggregated analytics data that cannot identify individual users may be retained for longer periods to inform site development. When personal data linked to a cookie is no longer required, it is deleted or anonymised in line with our Privacy Policy.
We may update this Cookie Policy from time to time — for example, to reflect changes in the technologies we use, the third-party partners we work with, or the features we offer on dicespin-casinos.com (including new game providers, payment methods, or sportsbook features). When we make material changes, we will update the "Last updated" date at the foot of this page and, where appropriate, notify you via the cookie consent banner on your next visit or by email.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies on dicespin-casinos.com, please get in touch:
Last updated: 2026. This Cookie Policy forms part of the dicespin Terms and Conditions and should be read alongside our Privacy Policy and Responsible Gambling Policy, all available at dicespin-casinos.com.
