This Payment Policy explains how deposits, withdrawals, currency arrangements, verification requirements, and related financial matters work at dicespin, operated at dicespin-casinos.com by AccelCore Enterprise Limitada. Please read it carefully before making your first transaction. By depositing funds into your dicespin account you confirm that you have read and accepted these terms in full.
dicespin is owned and operated by AccelCore Enterprise Limitada, a company registered in Costa Rica. The platform operates under Anjouan licence reference ALSI-202506031-FI2. All financial transactions processed through dicespin-casinos.com are conducted in accordance with the obligations imposed by that licence and with the operator's own internal compliance framework, including anti-money-laundering (AML) and know-your-customer (KYC) procedures.
dicespin operates on a fiat-only basis. Cryptocurrency transactions are not accepted at dicespin-casinos.com. When you register your account you will be asked to select your preferred currency from the list below. This selection is permanent — your account currency cannot be changed after registration, so please choose carefully.
| Currency | Code |
|---|---|
| Euro | EUR |
| US Dollar | USD |
| Australian Dollar | AUD |
| Canadian Dollar | CAD |
| Czech Koruna | CZK |
| Norwegian Krone | NOK |
| Polish Złoty | PLN |
| Swiss Franc | CHF |
| New Zealand Dollar | NZD |
Where a transaction is initiated in a currency other than your account currency, a conversion will be applied using the exchange rate current at the time of processing. dicespin does not guarantee any particular exchange rate and accepts no liability for fluctuations between currencies.
The minimum single deposit accepted at dicespin-casinos.com is €20 (or the equivalent in your registered account currency). Deposits below this threshold will not be processed.
To fund your account, log in to dicespin-casinos.com, navigate to the Cashier section, select your preferred payment method, enter the amount you wish to deposit, and follow the on-screen instructions. dicespin does not charge any administration fee on deposits, although your payment provider may apply its own charges, for which dicespin accepts no responsibility.
dicespin aims to credit deposits to player accounts promptly upon confirmed receipt of cleared funds from the payment provider. Processing times will vary depending on the payment method selected. dicespin accepts no liability for delays caused by third-party payment processors, banking institutions, or network issues outside its reasonable control.
You may only deposit funds from payment accounts or instruments that are registered in your own name. Deposits made from accounts belonging to third parties — including family members — are strictly prohibited and will result in the voiding of any associated winnings, the suspension of your account, and the return of funds to the originating payment source where this is practicable.
By making a deposit you confirm that the funds you are using are not derived from any criminal or otherwise unlawful activity.
If a deposit is declined, please contact your payment provider in the first instance. If you believe the failure is on dicespin's side, our support team is available via Live Chat or at the email address provided in Section 9 of this policy. dicespin cannot be held responsible for funds that leave your payment account but are not received by dicespin due to third-party processing failures.
| Period | Limit |
|---|---|
| Per day | €5,000 |
| Per week | €10,000 |
| Per calendar month | €40,000 |
The minimum withdrawal amount is €50 (or the equivalent in your registered account currency). Withdrawal requests below this threshold will not be processed. All limits shown are in Euro; equivalent limits apply in other supported currencies at the prevailing exchange rate.
Once a withdrawal request has been submitted, it will enter a review queue. dicespin aims to process approved withdrawals within 1–3 business days after your account verification (KYC) is complete and the withdrawal has passed all required compliance checks. Business days exclude weekends and public holidays. Once dicespin releases a payment, the time taken for funds to reach your account will depend on your payment provider and may vary accordingly.
dicespin reserves the right to carry out enhanced due-diligence checks on any withdrawal request. Where such checks are required, processing times may be extended. We will endeavour to communicate any delay to you promptly.
Log in to your dicespin account, navigate to the Cashier section, select Withdraw, choose your withdrawal method, enter the amount, and submit the request. Incomplete or incorrectly submitted requests may be returned to your account balance pending resubmission.
To comply with anti-money-laundering obligations, dicespin requires that withdrawals be returned to the same payment method used for the corresponding deposit wherever this is technically possible. If your original deposit method does not support withdrawals, or if the deposited funds have been fully returned, dicespin may approve an alternative method following satisfactory completion of the required verification checks. This determination is made at dicespin's sole discretion.
Bonus funds awarded under the Casino Welcome Offer (200% up to €1,000) are subject to a 30x wagering requirement on the bonus amount before any associated winnings may be withdrawn. Slots contribute 100% towards this requirement. Live casino games do not contribute. Players have three days from the date of bonus award in which to meet the wagering requirement.
Daily cashback credited to your account is real cash — it carries no wagering requirement and may be withdrawn in accordance with the standard withdrawal terms set out in this policy. The minimum cashback payment is €10 and there is no stated upper limit.
Sports Welcome Free Bet winnings are withdrawable with no additional wagering requirement, provided the rollover condition (one-time turnover of the deposit amount on settled singles at odds of 2.0 or better, or multiples at odds of 1.5 per leg) has been satisfied. Void, cashed-out, and system bets do not contribute to this rollover.
ComboBoost winnings form part of the settled return on qualifying combination bets and are subject to the standard terms applicable to sports winnings.
Tournament and network promotion prizes (including Spinoleague, Drops & Wins, and Blasts & Races prizes) are governed by the specific terms of each promotion, which are published separately. Where no specific terms are stated, standard withdrawal terms apply.
You may cancel a pending withdrawal request from within the Cashier section, provided it has not yet been approved and released by dicespin's finance team. Once a withdrawal has been approved, it cannot be cancelled. Any cancelled withdrawal will be returned to your available account balance.
dicespin reserves the right to reverse a withdrawal and return funds to a player's account where verification requirements have not been met or where there is a reasonable compliance concern, pending resolution of that concern.
dicespin is required under its Anjouan licence (ALSI-202506031-FI2) and its own AML/KYC policy to verify the identity of its players. Verification protects players, prevents fraud, and ensures compliance with applicable regulatory obligations. Processing of withdrawal requests will not be completed until verification is satisfactorily concluded.
dicespin may request any or all of the following documents in order to verify your identity, address, payment method, and the source of your funds. Documents must be valid, legible, and unaltered.
dicespin may initiate KYC checks at any stage, including but not limited to:
Where a player fails to provide the requested documentation within a reasonable timeframe, dicespin reserves the right to suspend withdrawal functionality on the account, restrict gameplay, or, in cases of serious non-compliance, close the account. Where an account is closed due to failure to verify, dicespin will seek to return any undisputed balance of verified real-money funds to the player via a suitable method, subject to applicable legal and regulatory obligations.
dicespin maintains a strict anti-money-laundering policy in accordance with the requirements of its Anjouan operating licence. We monitor all financial transactions for indicators of suspicious activity. Where dicespin identifies or suspects money-laundering activity, terrorist financing, or any other financial crime, we are obliged to take appropriate action, which may include suspending the relevant account, withholding funds pending investigation, and making a report to the relevant authorities. dicespin will not notify a player if a suspicious activity report has been or is being made, as such notification may constitute a "tipping off" offence.
Players must not use dicespin-casinos.com as a vehicle for transferring funds. Any account where gambling activity appears incidental to the movement of funds will be investigated and may be closed, with balances withheld pending the outcome of that investigation.
dicespin is committed to supporting responsible gambling. Players can access a range of tools to help manage their gambling activity and associated spending. The following financial controls are available on request via the Responsible Gambling section of dicespin-casinos.com or by contacting our support team:
Reductions to deposit or loss limits take effect immediately upon request. Increases to existing limits may be subject to a mandatory waiting period to allow for reflection. dicespin reserves the right to refuse or delay an increase where it has concerns about a player's gambling behaviour.
If you are concerned about your gambling, we encourage you to make use of the above tools and to seek support from an independent responsible-gambling organisation in your jurisdiction.
An account is considered inactive where no login or financial transaction has been recorded for a significant period. dicespin reserves the right to apply an inactivity charge to accounts that have remained dormant beyond the period specified in its General Terms and Conditions, provided applicable law permits this. Before any such charge is applied, dicespin will make reasonable efforts to contact you at the email address registered to your account. Any inactivity charge will not reduce your balance below zero. Full details of the applicable dormancy period and the rate of any inactivity charge are set out in dicespin's General Terms and Conditions, which should be read alongside this Payment Policy.
If you believe a transaction on your account has been processed incorrectly, please contact dicespin's customer support team as soon as possible, providing the transaction reference, date, amount, and a description of the issue. dicespin will investigate all reported discrepancies and endeavour to respond within a reasonable timeframe.
dicespin reserves the right to correct any erroneous credits or debits to player accounts, including but not limited to duplicate credits, technical errors, and incorrectly applied bonuses or cashback amounts. Any funds credited to your account in error do not belong to you and must not be wagered or withdrawn. dicespin will recover such amounts without prior notice where technically possible.
dicespin reserves the right to amend this Payment Policy at any time. Material changes will be communicated to registered players via the email address held on their account and/or by means of a notice posted on dicespin-casinos.com. Continued use of the site following notification of a change constitutes acceptance of the revised policy. We recommend that you review this page periodically to stay informed of the current terms.
If you have any questions regarding this Payment Policy or any transaction on your account, please contact the dicespin support team through any of the following channels:
dicespin aims to respond to all written enquiries within a reasonable timeframe. For urgent matters, Live Chat is the fastest route to assistance.
